Pricing

Manage for free. Monitor what matters. Scale to the whole enterprise.

Run your asset management and scheduling on Service Insight at no cost, add real-time monitoring when you're ready, and bring CMMS, asset location tracking and Cortex-AI intelligence in as your operation grows.

Essentials

For labs and growing R&D teams

Pick the capabilities you need. Every account starts with free Manage and adds Monitor or Maintain as needed.

01Manage
Free
$0
Up to 200 assets · unlimited users

Your equipment inventory, bookings and tickets in one place, with no per-seat fees.

Start for free
Asset registry & tagging
Asset scheduling & booking
Asset ticketing
Unlimited users
Switching from a booking tool? Bring your equipment list and we'll import it for you.
Most popular
02Monitor
+ MANAGE
$395
/ monitored asset / year
Billed annually · hardware quoted separately

Real-time monitoring and alerts on the equipment your science depends on: freezers, incubators, rooms and more.

Build your quote
Everything in Manage, plus:
Asset monitoring
Asset utilization tracking
Configurable alarm thresholds
Custom SMS & email alerts
Cascading notification policies
Asset fleet insights & utilization heat-maps
Cortex included: Asset Health reports for your monitored fleet. Limits apply.
03Maintain
ADD-ON
Scoped to you
Priced to your maintenance program

Preventive and corrective maintenance priced around your PM schedules, service vendors and calibration volume, not a flat rate.

Talk to sales
Add to Manage or Monitor:
Maintenance management
Facilities digital twin
Collaborative Kanban board
Automated task scheduling
AI assistant to generate SOPs
Why a conversation? No two maintenance programs look alike, so we'd rather quote what you'll use.
Estimate Monitor

How many assets do you need to monitor?

Manage stays free for your whole inventory up to the plan limit. Sensors and gateways are quoted separately based on your device mix.

Manage
$0
Monitor · 50 assets × $395
$19,750
Estimated annual software
$19,750
At this scale, Enterprise bundles are volume-priced below Essentials rates.
Compare →
Enterprise

The operational system of record for multi-site R&D

One platform fee, volume-priced capability bundles, and Cortex intelligence across every site, asset and team.

Platform fee starting at
$17,000
/ year
Plus the bundles you choose
Talk to sales
PLATFORM
Platform fee

Unlimited Manage, Cortex, Asset Financials, Validate, Zapier and the Solutions library for the whole organization.

+
BUNDLE
Monitor

Bundles of 50 entities, volume-priced below the $395 Essentials rate.

BUNDLE
Maintain

Bundles of 200 entities, scoped with our team to your PM program and sites.

BUNDLE
Enterprise only
Locate

Bundles of 500 entities. Asset location tracking across buildings and sites.

INCLUDED INTELLIGENCE

Cortex & Asset Financials

Cortex Asset Health & Utilization Reports
Fleet health and usage, summarized for every site
Available
Asset Financials
Cost of ownership across your equipment
Available
Cortex Maintenance Recommendations
What to service next, and why
Coming soon
SOLUTIONS LIBRARY

Every solution, one platform

Asset Operations
Available
Facilities & Workplace
Available
Materials & Logistics
Coming soon
Safety & Compliance
Coming soon
Sustainability
Coming soon
ALSO ENTERPRISE ONLY
Validate
E-signatures, PQ validations and more
Zapier integration
Connect Service Insight to the rest of your stack

Compare Essentials and Enterprise

Capability
Essentials
Enterprise
CAPABILITIES
Manage: registry, scheduling, ticketing
Free up to 200 assets
Unlimited
Monitor: real-time monitoring & alerts
$395 / asset / year
Bundles of 50
Maintain: preventive & corrective maintenance
Talk to sales
Bundles of 200
Locate: asset location across sites
Not included
Bundles of 500
INTELLIGENCE
Cortex Asset Health & Utilization Reports
Limits apply
Included
Cortex Maintenance Recommendations Soon
Not included
Included
Asset Financials
Not included
Included
COMPLIANCE & INTEGRATIONS
Validate: e-signatures, PQ validations
Not included
Included
Zapier integration
Not included
Included
SOLUTIONS LIBRARY
Asset Operations · Facilities & Workplace
Not included
Included
Materials & Logistics · Safety & Compliance · Sustainability Soon
Not included
Included

Questions

Something else? Talk to our team.

Is Manage really free?

Yes. Asset registry, scheduling and ticketing are free for up to 200 assets with unlimited users. No credit card, no per-seat fees.

What counts as a monitored asset?

Any piece of equipment or space with at least one active sensor reporting into Service Insight, such as a freezer, incubator or cold room. You can deploy as many devices as you like to the same asset without increasing the price.

Is sensor hardware included in Monitor pricing?

Monitor is software pricing. Sensors and gateways are quoted separately based on your equipment, and our device catalog covers the most common lab instruments.

Why is Maintain priced through sales?

Maintenance programs vary widely in PM frequency, vendor contracts and calibration needs. We scope Maintain with you so you only pay for the program you run.

When does Enterprise make sense?

When you're running multiple sites or a large monitored fleet, or you need Cortex reporting, Asset Financials, Locate, Validate, Zapier or the Solutions library. Enterprise bundles are volume-priced below Essentials rates.

Put your lab on one platform today.

Start with free Manage and add capabilities as you grow.

Available: Largest Library of Devices

See our Device Catalog