Customer Success
We’re your long-term partner in Lab Operations innovation—committed to ensuring your success as your organization grows. From seamless onboarding to continuous optimization, our team works closely with you to refine processes, unlock new capabilities, and help your lab get the most value from Service Insight at every stage.
Be Bio faced the same objectives many growing labs tackle: connecting asset lifecycle management and data to make optimal decisions. The ongoing goal: find scalable solutions end-to-end.
Be Bio pioneers Engineered B Cell Medicines (BCMs) to improve the lives of patients living with Hemophilia B and other genetic diseases, cancer, and other serious conditions.
With complete operational reliability, experiments can be reproduced confidently
Saves on maintenance so teams can reallocate funds to other initiatives
Streamlined how operations and finance share data
With complete operational reliability, experiments can be reproduced confidently
CIC faced challenges finding an asset monitoring system that tracked asset temperatures in real-time and allowed or maintenance scheduling.The lack of interated workflows introduced unnecessary risk and reduced confidence inday-to-day operations. The CIC team had to identify issues and send messages across three separate solutions.
CIC provides flexible, turnkey laboratory spaces designed to support R&D teams—from early- startups to established enterprises.
Ensures that equipment and conditions remain within specifications.
Responsible teams are notified and take action promptly—no surprises, no missed issues.
Responsible teams are notified and take action promptly—no surprises, no missed issues.
Ensures that equipment and conditions remain within specifications.
Although Parabilis was ‘making do’ with another monitoring software, Excel, accounting tools, and assets’ embedded monitoring systems, Tucker could see how the lack of purpose-built and unifying operations software was limiting Parabilis from scaling efficiently.
Parabilis Medicines is a clinical-stage biopharmaceutical company headquartered in Cambridge, MA with a proprietary Helicon™ discovery platform engineering helical peptide therapeutics to target traditionally undruggable proteins.
Researchers get hours back for high-value activities
Catching issues immediately (e.g. freezer issues)
Significantly less spending on software
Researchers get hours back for high-value activities
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Anthony Uzzo
Founder & CEO, Service Insight
