Customer Success
We’re your long-term partner in Lab Operations innovation—committed to ensuring your success as your organization grows. From seamless onboarding to continuous optimization, our team works closely with you to refine processes, unlock new capabilities, and help your lab get the most value from Service Insight at every stage.
CIC faced challenges finding an asset monitoring system that tracked asset temperatures in real-time and allowed or maintenance scheduling.
The lack of interated workflows introduced unnecessary risk and reduced confidence inday-to-day operations. The CIC team had to identify issues and send messages across three separate solutions.
About CIC
CIC provides flexible, turnkey laboratory spaces designed to support R&D teams—from early- startups to established enterprises.
Although Parabilis was ‘making do’ with another monitoring software, Excel, accounting tools, and assets’ embedded monitoring systems, Tucker could see how the lack of purpose-built and unifying operations software was limiting Parabilis from scaling efficiently.
About Parabilis
Parabilis Medicines is a clinical-stage biopharmaceutical company headquartered in Cambridge, MA with a proprietary Helicon™ discovery platform engineering helical peptide therapeutics to target traditionally undruggable proteins.
Service Insight’s approach gives me confidence that we can scale as a world-class research institution.”
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Anthony Uzzo
Founder & CEO, Service Insight
