LabOps That Stands Up in Inspection
Fall 2026 puts assets, spaces, calibration, vendors, and validation in one LabOps system of record, so your team runs the lab and walks into audits from the same source of truth.
Walk into your next audit with every cal record one click away. Replace paper certificates and vendor PDFs with structured as-found and as-left readings, tolerance checks, automatic pass/fail, OOT flags, and e-certificates on the asset record.
Capture NIST-traceable cal evidence on the work order
Flag out-of-tolerance results before they become deviations
Keep certificates attached to instruments, freezers, incubators, and BSCs

Retire the paper binders and speed qualification sign-off. Run IQ/OQ/PQ with e-signed records, full audit trails, and printable validation certificates in workflows built for 21 CFR Part 11 and EU Annex 11.
Execute PQ with electronically signed validation records
Preserve ALCOA+ audit trails on critical changes
Print certificates and report validation status across the account

Know which vendor is behind on PMs before your instrument goes down. Track contracts, coverage, SLA performance, and service history against every asset your team depends on.
Tie vendors and service contracts to instruments and tasks
See coverage gaps before they hit uptime or audit readiness
Review SLA and performance in the same CMMS workflows you already run

Stop surprise downtime and collisions with experiments. Lab, facilities, and vendors work from one maintenance calendar so PM compliance stays visible and scheduled work stays aligned.
Plan PM and cal work next to lab schedules
Give shared visibility across LabOps, facilities, and vendors
Cut schedule drift between CMMS tasks and the calendar

Treat rooms, suites, cold rooms, and zones like the operational objects they are. Tie space utilization, lab moves, and renovations to the same record that holds assets and alarms.
Manage spaces alongside instruments and benches
Keep room-level context on alarms, assets, and work
Plan moves and renovations without losing operational history

See lab health at a glance across Site to Building to Floor to Room to Bench. Assets and alarms roll up automatically so site heads get a multi-site portfolio view without another spreadsheet.
Model your facility the way operators actually work
Roll up assets, devices, warnings, and alarms by level
Give R&D site heads a clear view of lab status across sites

Put status at the point of use, with no login required. E-paper Asset Displays show live instrument state, next PM/cal due, and booking info where your team already stands.
Operational signage for freezers, incubators, and shared instruments
Surface next PM and calibration due dates on the floor
Show booking context without opening another screen

Move LabOps data into the systems your teams already use. Connect Service Insight to ELN, LIMS, ERP, ticketing, Slack, and Teams through Zapier's app library or the open API, without custom development.
Trigger handoffs across tools you already run
Extend workflows with the Developer API when you need depth
Keep LabOps updates where operators and QA already work

See the Fall Release in action
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Asset Tagging and Registry
Asset Tagging and Registry remains the foundation: durable tags, a complete digital registry, and the asset record every cal, PM, location, and vendor event hangs on.

Asset Tagging and Registry
Asset Tagging and Registry remains the foundation: durable tags, a complete digital registry, and the asset record every cal, PM, location, and vendor event hangs on.

Asset Tagging and Registry
Asset Tagging and Registry remains the foundation: durable tags, a complete digital registry, and the asset record every cal, PM, location, and vendor event hangs on.

