What's New
Learn about the latest features in Service Insight to continue making labs run smoothly.
The new Asset Ticketing feature makes it easy to submit, track, and resolve issues related to any asset directly from the Digital Twin or asset detail view. Each ticket is linked to the asset’s history for full traceability and fast resolution.
between lab staff and facilities or service teams
of reported issues, actions taken, and resolution status
by accelerating response and task assignment for critical equipment
Service Insight’s 4-in-1 Incubator Monitor captures temperature, CO₂, humidity, and door activity — all in a single, compact wireless device. Designed for hassle-free deployment, it installs in seconds with no wires or cables, transmitting data seamlessly from inside the incubator. Say goodbye to lagging and disconnected data
Done with independent validation across all key performance metrics
Enables continuous monitoring of critical incubator conditions without modifying the equipment
Delivers real-time alerts and historical trends to ensure compliance and protect sensitive cultures
Maintenance Management provides a complete Computerized Maintenance Management System (CMMS) tailored for lab environments. Teams can schedule, track, and document all preventative and corrective maintenance activities. Integrated directly with the asset registry and Digital Twin, Maintenance Management centralizes work orders, service records, and compliance documentation.
Automates recurring Preventative Maintenance schedules and assigns tasks to internal or external service teams
Centralizes maintenance history for audits, inspections, and compliance reporting
Reduces equipment downtime by ensuring timely servicing and issue resolution
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Asset Tagging and Registry
Robust, end-to-end system for tracking, managing, and recording asset information across the demanding lab environments. Full and detailed visibility and control over assets: information about each asset’s location, condition, and usage history.
Asset Tagging and Registry
Robust, end-to-end system for tracking, managing, and recording asset information across the demanding lab environments. Full and detailed visibility and control over assets: information about each asset’s location, condition, and usage history.
Asset Tagging and Registry
Robust, end-to-end system for tracking, managing, and recording asset information across the demanding lab environments. Full and detailed visibility and control over assets: information about each asset’s location, condition, and usage history.